Terms of Service

Last updated: November 10, 2026

The short version: you get a free preview, you pay only if you love it, two rounds of changes are included, and your finished gift is yours to enjoy and share with family and friends.

About these terms

These terms cover your use of madetotale.com and any order you place with Made to Tale, run by SC Studios in Mumbai, India ("we", "us"). By requesting a preview or placing an order, you agree to them. Questions? Email [email protected].

What we make

We create personalized storybooks, songs and short films from the photos and details you send. Every story is written and directed by a person and brought to life with AI animation, voice and music tools. Characters are illustrated or animated interpretations of the people in your photos. They're meant to capture the feel of your family, not to be exact likenesses.

Free preview

After you send your request, we aim to send a free preview within 48 hours. Depending on what you ordered, that may be your main character in your chosen style or the opening of your song. Previews are watermarked and are for viewing only. If it isn't for you, there's nothing to pay and no obligation.

Prices and payment

• Prices are in US dollars and shown on our website. The price of your order is the one we confirm in writing before you pay.
• Once you approve your preview, we email you a PayPal invoice. You can pay with PayPal or any major card; the charge appears on your statement as SC STUDIOS.
• We start making your full gift once the invoice is paid.
• Your bank or card may charge currency conversion or foreign transaction fees. Those are set by them, not us.

Changes and delivery

• Two rounds of changes are included with every order. A round is one set of notes sent together. Requests that change the story's direction after you approve it, or extra rounds, may be quoted separately.
• Typical timing: messages and storybooks about a week, songs 7 to 10 days, films 2 to 3 weeks, counted from payment. We'll tell you if we expect a delay.
• Digital gifts are delivered as download links by email. Printed storybooks ship to the address you give us, and delivery times depend on the carrier.

Cancellations and refunds

Because you see and approve a preview before paying, and each gift is made only for you, payments are generally final once we've started work. We will always make it right if:

• we can't deliver your order: you get a full refund;
• you cancel after paying but before we begin your full gift: you get a full refund;
• your files are faulty or don't play: we fix or resend them;
• a printed book arrives damaged or misprinted: send us a photo within 14 days and we'll reprint it.

If something isn't right, email us first. We'd much rather fix it than see you unhappy. Nothing here limits any rights you have under the consumer laws where you live.

Your photos and permissions

• You must own the photos you send or have permission to use them.
• For anyone under 18, you must be their parent or guardian or have that person's permission.
• Please send only photos of people who would be happy to appear in your gift. We don't make content of public figures or celebrities, or anything hurtful, sexual, hateful or meant to embarrass or deceive someone. We may decline any request.

How we handle your photos is explained in our Privacy Policy.

Who owns what

Once your order is paid, you may keep, play, print and share your finished gift for personal, non-commercial use: with family and friends, at events and on your personal social media. Please don't resell it or use it in advertising without asking us.

We keep the rights to our own story writing, music, designs, styles and methods, and we may reuse non-personal elements such as a melody, an art style or a background in other work. We will never reuse your photos, names, personal story or finished gift without your written permission.

Responsibility

We work hard to make every gift wonderful, but we provide our services as they are. As far as the law allows, our total responsibility for any order is limited to the amount you paid for it, and we are not responsible for indirect losses. This doesn't limit any responsibility that can't legally be limited.

General

These terms are governed by the laws of India, without taking away any protection you have under the consumer laws of the place you live. We may update these terms; the version in place when you placed your order applies to that order.